10th November 2026
Hilton London Canary Wharf
10th November 2026
Hilton London Canary Wharf
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November 2026

Strategy Partners

Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional employee and customer experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more efficient. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ Employee Experience (EX) and Customer Experience (CX) software to eliminate complexity and increase productivity, loyalty and growth. For the latest company news and customer stories, visit www.freshworks.com and follow us on FacebookLinkedIn, and X.

Project Partners
Previous Suppliers

Most IT providers focus on systems. We focus on what they enable. Enhanced is an employee-owned IT partner that helps organisations use Microsoft, AI and cloud technology to simplify complexity and move faster.
With over 30 years’ experience, businesses work with us to remove friction, improve resilience and better support the people behind their technology, not just keep systems running. Our employee ownership model means every client benefits from a team that has a direct stake in delivery. No rigid processes. No passing the buck. Just accountability, continuity and a genuine focus on better outcomes. From managed IT and cybersecurity to Microsoft 365 and cloud, technology is applied pragmatically, no hype, no noise, so teams stay secure, productive and focused on progress rather than maintenance.

eSentire is The Authority in Managed Detection and Response Services, protecting the critical data and applications of 2000+ organisations in 80+ countries from known and unknown cyber threats. Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business disrupting events.

Exclaimer is the global leader in email signature management for Microsoft 365 and Google Workspace. Its cloud platform enables organizations to centrally manage and automate email signatures and video meeting branding, ensuring consistent corporate identity, reducing brand and compliance risk, and meeting regulatory requirements across everyday business communications. Built for IT and valued by Marketing and Compliance teams, Exclaimer eliminates manual updates, enforces brand governance, and gives organizations greater control over their most critical business communication channels. Exclaimer is trusted by more than 9 million users across 75,000 organizations worldwide, including Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.

In an era where robust digital infrastructure and connectivity underpin nearly every aspect of operations NG Bailey IT Services (ITS) stands out as a trusted, end-to-end partner. We are the specialist digital technologies division of the NG Bailey Group, the UK’s largest independent engineering and services business founded in 1921. Our capabilities span the full spectrum of modern IT infrastructure, from the physical network layer through to managed support and digital integration. Design and installation of wired and wireless infrastructure, structured cabling, LAN, Wi-Fi, and data centres. The digital backbone your organisation runs on. Deploy voice and collaboration platforms, cloud telephony, video conferencing, and contact centre systems for seamless internal and external communication. 24/7 monitoring, maintenance, and on-site support ensuring maximum uptime and rapid incident response across your estate. Embed IT seamlessly within built environments integrating digital systems with cabling, hardware, and power from day one for maximum performance.

Pexip provides seamless video communication to all organisations regardless of technology platforms and security requirements. In deep collaboration with world-leading technology companies, Pexip powers solutions that remove video communication barriers and enable organisations to create secure and unique experiences tailored to their needs. Pexip serves large organisations, governments, and the justice, health, and defence industries world-wide. Pexip (PEXIP) is listed on the oslo stock exchange.

Redcentric is a UK managed service provider with over 29 years’ experience supporting organisations to run, secure and improve their IT. With roots in Yorkshire and a growing footprint across the UK, we partner with over 1,700 organisations, helping them tackle complex technical challenges. We deliver connectivity, cloud, communications and cyber security that keep systems running and teams connected. Our resilient, scalable solutions are designed to support change, helping IT leaders manage complex environments, improve performance and reduce pressure on internal teams. We combine hands-on expertise with a straightforward, partnership-led approach, helping you stay in control while building the foundations for what’s next.

We are Reversec. With over 30 years of experience, we bring together the expertise of renowned companies MWR Infosecurity, F-Secure, WithSecure, Digital Assurance, nSense, and Inverse Path. At Reversec, we help organizations tackle their most complex cybersecurity challenges. Our offensive-driven consulting services ensure our clients stay ahead of emerging threats. Continuous research is at the core of what we do. We believe true protection comes from investing in pioneering security research and translating those insights into practical, real-world solutions for our customers.

SEP2 are an award-winning cybersecurity specialist and MSSP delivering a range of advanced solutions from their 24/7/365 UK-based SOC. They partner with world-class vendors, and are one of the most technical Check Point, Google and Wiz partners in the UK. Their team of expert engineers, analysts, and consultants is driven by a genuine passion for protecting customers from evolving cyber threats. That’s why they say they are Tech Driven, People Powered. SEP2 is an approved Google MSSP and one of the UK’s most technical Cloud Security partners. As a Premier Partner for Co-sell, Technology and Workspace Technology, SEP2 is one of the only partners in Europe able to provide services on the entire portfolio. They are a Check Point Elite Partner, delivering award-winning services with in-house resolution of 98.98% of support tickets. With more than ten Certified Security Master Elite engineers, SEP2 delivers unmatched expertise.

Our mission is to help businesses do more with less through the power of technology. We’re a progressive, automation-first IT Managed Services business that has spent more than a decade providing mission-critical services across complex IT infrastructures, in both the public and private sector. Our automation-first ethos permeates through our business, enabling us to identify and deliver efficiencies and business-changing innovation through our “relentless automation” approach. This approach delivers cost savings, productivity efficiencies and reduces risk, freeing IT teams from mundane, repetitive tasks, and giving them more time to focus on service enhancements and optimising customer experiences.

The Cyber Escape Room Co. is the UK's leading experiential cyber security training company. Founded in 2023 by CEO Amy Stokes-Waters, the company operates on a single conviction: awareness training alone doesn't change behaviour. Experience does. They design and deliver a suite of immersive products including physical escape rooms (ESC), large-scale conference installations (SPACE_), digital solo-play scenarios (SHIFT), AI-powered vishing simulations (CTRL+Vish), augmented reality experiences (ALT) and tabletop exercises (CMD). Clients include Channel 4, Admiral Insurance, ScottishPower, and McDonald's. The company operates across the UK and internationally.

Stop ransomware! ThreatLocker® improves enterprise-level server and endpoint security with zero trust controls, including Allowlisting, Ringfencing™, Elevation, Storage, Network Control, Configuration Management, and Operational Alert solutions.

Is the timing right to outsource your cybersecurity? Speak to Thrive.
Complex cyber risk mitigation, simplified. Today’s complex cyber threats require a multi-solution approach combined with advanced skill sets and real-time, 24/7 monitoring. Thrive’s leading security platform integrates best in breed technologies, analysing attack data with AI and certified security analysts to prevent the impacts from threats allowing you to focus on critical business outcomes. Our security team combines the power of automation for rapid response and remediation with the expertise of our staff to address complex issues intelligently. Meet with our Thrive team and learn how we can deliver continuous, round-the-clock protection against both everyday and emerging threats, safeguarding your business’s productivity.

Thumba is a Generative AI-powered platform that enhances clarity, quality and speed in user story creation and test artefacts. In agile teams, unclear user stories often cause misinterpretation, delays and rework. Thumba solves this by generating complete, testable, implementation-ready requirements from the start. It identifies missing acceptance criteria, edge cases, dependencies and risks, while producing structured test cases and scenarios. This enables early QA involvement and better collaboration. QA teams save time on manual effort, focusing more on quality improvements. Organizations report up to 70% productivity gains, 80% coverage and 90% reduced rework, ensuring faster and confident software delivery.

Tier 1 is one of the UK’s most trusted and accredited IT Asset Disposition (ITAD) providers, specialising in the secure and compliant retirement of IT equipment. We help organisations maximise residual value while ensuring full data security, sustainability, and compliance throughout the entire asset lifecycle. From secure collection through to final reporting, Tier 1 provides a fully managed end-to-end service supported by certified documentation and comprehensive audit trails. Our solutions are tailored to meet both operational and ESG requirements, helping businesses reduce risk and improve efficiency. Our services include secure collections, onsite data destruction, data centre decommissioning, system upgrades, site surveys, and desktop and monitor installations. With a strong focus on professionalism, security, and customer service, Tier 1 supports organisations across the UK with reliable, scalable IT lifecycle solutions.

BESPOKE SOFTWARE. UNRIVALLED ADVANTAGE.
You define the strategy. We create the advantage.
We are a custom software studio that replaces outdated processes with bespoke software that delivers an agentic AI orchestration layer to ensure accuracy, consistency, reliability, repeatability, security and governance.
We design, develop, deliver and defend agentic AI orchestrated bespoke software solutions that do exactly what you need them to—with zero waste, no unneeded features, and eliminate unnecessary license fees.
We future-proof your tech to seamlessly integrate capabilities, including the latest in agentic AI, ensuring you are always in control of your destiny.
Your Definition, Your Functionality, Your Future-set, Your Roadmap.

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